Legal
Shipping Policy
Last updated: 8 July 2026
We ship across India through reputed courier partners. Here is what to expect between clicking Order and the tray reaching your door.
Dispatch & delivery
- Orders are packed and dispatched within 1–2 business days of payment.
- Delivery typically takes 3–7 business days from dispatch depending on your PIN code; metros are usually faster, remote PIN codes can take a little longer.
- Business days exclude Sundays and public holidays.
Shipping charges
Any shipping charge is shown clearly with your order total before you pay — no surprises after checkout.
Tracking
Once your order ships you receive a tracking link by email (and WhatsApp/SMS where available), so you can follow the parcel to your door.
Delays & failed deliveries
- If the courier is delayed beyond the window above, write to us and we will chase it with the courier.
- Please keep your phone reachable on delivery day — couriers attempt delivery up to three times. If a parcel returns to us undelivered, we will contact you to reship it or refund the product price.
- If your address needs a correction after ordering, email us immediately — we can update it any time before dispatch.
Help
Shipping questions: ashyougo@ashyougo.com.
